Terms & Conditions

Last Updated: August 20, 2026

Welcome to Velqora Digital. These Terms and Conditions govern your access to and use of our website, digital content, communication channels, and any enquiries or interactions made through this website. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

1. About Velqora Digital

Velqora Digital provides digital transformation and technology services, including web development, mobile app development, UI/UX design, ecommerce solutions, custom software development, generative AI, AI agents, integrations, automation, consulting, and related digital services. References to “Velqora Digital,” “we,” “us,” or “our” throughout these terms refer to Velqora Digital.

2. Use of Our Website

You may use this website for lawful business and informational purposes. You agree not to use the website for unlawful, fraudulent, or harmful activities; attempt to gain unauthorized access to our systems; introduce malware or malicious code; scrape, copy, reproduce, or commercially exploit website content without permission; interfere with performance or security; misrepresent your identity; or use content in a way that infringes rights. We may restrict or suspend access where we reasonably believe these terms have been violated.

3. Information on This Website

We aim to keep information accurate and up to date, but website content is provided for general informational purposes and should not be treated as technical, legal, financial, or other professional advice. Service descriptions, capabilities, timelines, case studies, and other information may change. Nothing on this website constitutes a binding offer unless expressly stated in writing.

4. Enquiries and Project Discussions

Submitting a contact form, requesting a quote, scheduling a consultation, or discussing a project does not create a contractual relationship. A project becomes binding only when the relevant parties approve and execute an applicable proposal, statement of work, service agreement, master services agreement, order form, or other written agreement. Project-specific agreements may contain additional terms relating to scope, pricing, IP, confidentiality, support, third-party services, acceptance, and termination. Where a separate signed agreement conflicts with these website Terms and Conditions, the signed agreement will take precedence.

5. Quotes and Proposals

Estimates, quotes, proposals, and timelines provided through initial discussions are indicative and subject to review. Quotes are valid only for the period specified. Changes in scope may affect cost and timelines. Third-party costs may be charged separately. Timelines depend on timely feedback, approvals, content, credentials, and other materials from the client. No quote is final until confirmed in writing by Velqora Digital.

6. Client Responsibilities

Clients must provide information, approvals, access credentials, content, data, brand assets, and other materials reasonably necessary for delivery. You are responsible for ensuring you have the right to provide such materials and that they do not infringe third-party rights. Delays in providing necessary information or approvals may affect delivery schedules.

7. Intellectual Property

Unless otherwise agreed in writing, rights in the Velqora Digital website (design, text, graphics, branding, code, layouts, and original content) belong to Velqora Digital or its licensors. You may view and use website content for personal or internal business reference only. You may not reproduce, modify, distribute, sell, sublicense, republish, or commercially exploit website content without prior written consent. Intellectual property ownership for client projects will be governed by the applicable project agreement.

8. Client Materials

You retain ownership of materials you provide to us, subject to any separate written agreement. By supplying such materials, you confirm you have the necessary rights and permissions for us to use them for the agreed project.

9. Third-Party Platforms and Services

Our solutions may integrate with or rely on third-party products and services (hosting, cloud, payment gateways, APIs, AI models, ecommerce platforms, analytics, CRM systems, libraries). Examples include OpenAI, Google, Microsoft, AWS, Shopify, Stripe, PayPal, Meta, and others. Third-party services are governed by their own terms. Velqora Digital is not responsible for outages, policy changes, pricing changes, service discontinuation, security incidents, or matters caused solely by third-party providers outside our reasonable control.

10. AI and Generative AI Services

Some services may use AI, generative models, LLMs, AI agents, or third-party AI platforms. AI-generated outputs can be incomplete, inaccurate, inconsistent, or unsuitable; human review may be required for sensitive or regulated decisions. Responsibilities for AI systems, data usage, model selection, approvals, monitoring, security, and governance may be defined in the applicable project agreement.

11. Confidentiality

Information submitted through general website forms should not be treated as confidential unless a confidentiality or non-disclosure agreement is in place. For commercially sensitive or proprietary information, contact us to establish suitable confidentiality arrangements before sharing.

12. Privacy and Personal Data

Our collection and use of personal information are governed by our Privacy Policy. By submitting information through the website, you acknowledge we may process it to respond to enquiries, communicate, provide services, and manage our business relationship.

13. Cookies and Analytics

We may use cookies and similar technologies for functionality, performance, analytics, security, and user experience. See our Cookie Policy or Privacy Policy for details.

14. Portfolio and Case Studies

We may display examples of completed work, project descriptions, or case studies where we have rights or permissions. Results shown are specific to each engagement and should not be interpreted as guarantees of identical outcomes.

15. Testimonials and Reviews

Testimonials represent genuine client feedback where published. Results vary depending on scope, market conditions, implementation, and client participation. Velqora Digital does not guarantee the same results for other clients.

16. Website Availability

We aim to keep the website available, but uninterrupted availability cannot be guaranteed. We may suspend, restrict, modify, or discontinue parts of the website for maintenance, security, upgrades, or other operational requirements.

17. External Links

The website may contain links to third-party resources. Links are provided for convenience only; we do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or services.

18. Disclaimer of Warranties

To the extent permitted by law, the website and its content are provided "as available" and "as is" without warranties, express or implied. We do not warrant continuous availability, error-free content, suitability for user requirements, or uninterrupted third-party services. Nothing in this section excludes any warranty or right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by law, Velqora Digital will not be liable for indirect, incidental, consequential, special, or similar losses arising from your use of the website. This includes loss of profits, revenue, business opportunities, goodwill, or data. Liability for paid services is governed by the applicable project agreement. Nothing in these terms excludes or limits liability where doing so would be unlawful.

20. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful use of the website, violation of these terms, or infringement of third-party rights. Project-specific indemnities must be stated in the applicable service agreement.

21. Changes to These Terms

We may update these Terms from time to time. The latest version will be published with an updated Last Updated date. Continued use after changes constitutes acceptance of the updated terms, where permitted by law.

22. Governing Law

These Terms and Conditions will be governed by and interpreted in accordance with the laws of [Insert Country/State/Jurisdiction], without regard to conflict-of-law principles. Any dispute relating to these website terms will be subject to the jurisdiction of the courts of [Insert Jurisdiction], unless applicable law requires otherwise.

23. Severability

If any provision is invalid, unlawful, or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.

24. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other website policies, constitute the agreement governing general use of the Velqora Digital website. Separate signed agreements govern individual client projects and paid services.

Contact

For questions about these terms, contact us at info@velqoradigital.com.